UPDATED SAFETY MEASURES from Friday 20 August 2021

As a medical service, our clinics remain open. However there are strict measures in place to minimise the risk of transmitting Covid-19.

Please help us to minimise the transmission of COVID-19 by following our guidelines:

  • All patients from high risk areas must provide a negative COVID test result (less than 3 days old) on arrival to one of our clinics. If you cannot provide this then we will need to reschedule your appointment. For an up to date list of high risk areas, please refer to the NSW health website: https://www.nsw.gov.au/covid-19/rules/affected-area
  • Unfortunately, no support persons or children permitted during lockdown. Only the patient is permitted within the clinic.
  • Any visitor to the clinic must wear a mask at all times (unfortunately there are no exemptions during a lockdown). If a mask cannot be worn you will need to rebook.
  • All persons entering the clinic must check in via the QR code on display.
  • Please use hand sanitizer on arrival.
  • Please maintain social distancing rules within the clinic.
  • If you are feeling unwell or have visited a COVID exposure site, we ask that you contact your clinic and do not come into the clinic for your appointment. Please follow the guidance from the NSW Department of Health.
  • We will endeavour to book you within 10km of your place of residence in line with the public health order.
  • If your ultrasound is an annual check-up or something that could be delayed, we ask that you please book after lockdown.
  • Delivery persons are permitted entry but must follow the above rules. No waiting or excessive time permitted within the clinic.

Any questions, please contact us on 1300 557 226.

Thank you for your assistance in helping us during these times. Please take care.


UPDATED SAFETY MEASURES from Monday 26 July 2021

As a medical service, our clinics remain open. However there are strict measures in place to minimise the risk of transmitting Covid-19.

Please be aware of the current rules in place for all of our clinics from Monday 26 July 2021

  • Unfortunately, no support persons or children permitted during lockdown. Only the patient is permitted within the clinic.
  • Any visitor to the clinic must wear a mask at all times (unfortunately there are no exemptions during a lockdown). If a mask cannot be worn you will need to rebook.
  • All persons entering the clinic must check in via the QR code on display.
  • Please use hand sanitizer on arrival.
  • Please maintain social distancing rules within the clinic.
  • If you are feeling unwell, we ask that you contact your clinic and do not come in for your appointment.
  • We will endeavour to book you within 10km of your place of residence in line with the public health order.
  • If your ultrasound is an annual check-up or something that could be delayed, we ask that you please book after lockdown.
  • If you have been to a COVID exposure site, please follow the guidance from the Department of Health.
  • Delivery persons are permitted entry but must follow the above rules. No waiting or excessive time permitted within the clinic.

Thank you for your assistance in helping us during these times.

Any questions, please contact us on 1300 557 226.


UPDATED SAFETY MEASURES Friday 16 July 2021

As a medical service, our clinics remain open.

However, we have introduced new measures in line with the recent Public Health Order and the need to limit mobility across Greater Sydney.

Please be aware of the following regulations:

  • Unfortunately, no support persons or children permitted during lockdown. Only the patient is permitted within the clinic.
  • Any visitor to the clinic must wear a mask at all times (unfortunately there are no exemptions during a lockdown). If a mask cannot be worn you will need to rebook.
  • All persons entering the clinic must check in via the QR code on display.
  • Please use hand sanitizer on arrival.
  • Please maintain social distancing rules within the clinic.
  • If you are feeling unwell, we ask that you contact your clinic and do not come in for your appointment.
  • We will endeavour to book you within 10km of your place of residence in line with the public health order.
  • If your ultrasound is an annual check-up or something that could be delayed, we ask that you please book after lockdown.
  • If you have been to a COVID exposure site, please follow the guidance from the Department of Health.
  • Delivery persons are permitted entry but must follow the above rules. No waiting or excessive time permitted within the clinic.

Thank you for your assistance in helping us minimise the risk of transmitting COVID.

Any questions, please contact us on 1300 557 226.


UPDATED SAFETY MEASURES Wednesday 14 July 2021

As a medical service, our clinics remain open.

However there are strict guidelines in place to keep us all safe.

Please be aware of the following regulations:

  • Any visitor to the clinic must wear a mask at all times (unfortunately there are no exemptions during a lockdown). If a mask cannot be worn you will need to rebook.
  • All visitors must check in to the clinic via the QR code on display.
  • Please use hand sanitizer on arrival.
  • Due to social distancing rules, we can only accommodate one patient and one support person.
  • Unfortunately, no children are allowed at the clinic during this time.
  • If you are feeling unwell, we ask that you contact your clinic and do not come in for your appointment.
  • If you have been to a COVID exposure site, please follow the guidance from the Department of Health.

Thank you for your assistance in helping us minimise the risk of transmitting COVID.

Preparing for your visit? Please click on the following link for preparation information: https://www.sufw.com.au/resources/booking-information/

Any questions, please contact us on 1300 557 226.


UPDATED SAFETY MEASURES Monday 28 June 2021

As a medical service, our clinics remain open.

However there are strict guidelines in place to keep us all safe.

Please be aware of the following regulations:

  • Any visitor to the clinic must wear a mask at all times (unless an exemption has been obtained).
  • All visitors must check in to the clinic via the QR code on display.
  • Please use hand sanitizer on arrival.
  • Due to social distancing rules, we can only accommodate one patient and one support person.
  • Unfortunately, no children are allowed at the clinic during this time.
  • If you are feeling unwell, we ask that you contact your clinic and do not come in for your appointment.
  • If you have been to a COVID exposure site, please follow the guidance from the Department of Health.

Thank you for your assistance in helping us minimise the risk of transmitting COVID.

Preparing for your visit? Please click on the following link for preparation information: https://www.sufw.com.au/resources/booking-information/

Any questions, please contact us on 1300 557 226.


UPDATED SAFETY MEASURES Monday 14 June 2021

Thank you for your assistance in helping us minimise the risk of transmitting COVID-19.

Please be aware of the following updates:

  • Children must be accompanied by a support person otherwise rebooking will be required
  • If children are disruptive within our care rooms, unfortunately we will need to ask the child and the support person to wait outside.
  • Preparing for your visit? Please click on the following link for preparation information https://www.sufw.com.au/resources/booking-information/

Any questions, please contact us on 1300 557 226.


UPDATED SAFETY MEASURES Monday 17 May 2021

Thank you for your assistance in helping us minimise the risk of transmitting COVID-19.

Please be aware of the following updates:

  • Face masks are no longer mandatory for anyone visiting a clinic.
  • All patients and support persons are to continue to check in via the QR code upon entry.
  • Please use hand sanitizer on arrival.

Any questions, please contact us on 1300 557 226.


UPDATED SAFETY MEASURES Friday 7 May 2021

Thank you for your assistance in helping us minimise the risk of transmitting COVID-19.

Please be aware of the following updates:

  • Face masks are now mandatory for anyone visiting a clinic. Reception staff will have masks available for those that need them.
  • All patients and support persons are to continue to check in via the QR code upon entry.
  • Please use hand sanitizer on arrival.

Any questions, please contact us on 1300 557 226.


UPDATED SAFETY MEASURES Monday 15 March 2021

We are pleased to say that we can now welcome children back into the clinic under the following guidelines:

  • They must be accompanied by a support person. This will allow us to provide our best patient care and to ensure we maintain a social distance.
  • The support person is there to ensure the child is looked after whilst our priority is to focus on our patients.
  • If children are disruptive within our care rooms, unfortunately we will need to ask the child and the support person to wait outside.
  • Children must be supervised at all times. Unfortunately we cannot allow children to be in our waiting rooms, scanning rooms, bathrooms or in any other area of our clinics without adult supervision.
  • For any Reproductive Genetic Screening (RGS) consultations and procedure bookings, we strongly recommend no children. These appointments are considered sensitive and are best managed without interruptions.
  • If you are unable to find a support person, please contact the clinic in advance info@sufw.com.au or 1300 557 226.

UPDATED SAFETY MEASURES Monday 22 February 2021

Thank you for helping us to minimise the risk of transmitting COVID-19 (Coronavirus). Please read the following safety measures we have in place. It is very important that we work together to keep the community safe.

  • If you have come in close contact or have been to any hotspots within Australia, or overseas you are required to self-isolate for 14 days before coming to any of the clinics.
  • If you are feeling unwell, have a fever or flu like symptoms, or have had close contact with a known COVID-19 case within the last 14 days, please contact us on 1300 557 226 and do not come to the clinic for your appointment.

If you are OK to attend your appointment, we ask you to be aware of the current rules in place at Sydney Ultrasound for Woman:

  • Wearing a mask is no longer mandatory. Mask wearing for patients and visitors is optional whilst in the clinic.
  • Upon entry to the clinic, please use the hand sanitizer that will be present when you check in.
  • Please take note of our QR codes at reception and check-in as necessary.
  • Apologies for the inconvenience but no children are allowed in the clinic at this time.
  • We can only allow 1 support person at your appointment (strictly one patient and only one support person).
  • If there are more than 2 people at the appointment, we apologise but the extra people will be asked to remain outside.
  • You and your support person must respect the social distancing rules while in the waiting room and whilst in the scan room (this means stay 1.5m away from any staff).
  • Our waiting areas have limited capacity due to social distancing laws. If our rooms exceed capacity we may need to make arrangements for you to wait outside the clinic and contact you when space is available.

We apologise for any inconvenience this may cause and we thank you kindly for helping us minimise the risk of transmitting COVID-19 (Coronavirus).

All of our safety measures are in line with current government regulations and are designed to keep you and our team as safe as possible.

Please call us if you have any concerns 1300 557 226 or email info@sufw.com.au.

Please also be aware of the extra preventative measures that Sydney Ultrasound for Women are taking during this time to minimise the risk of transmission:

  • Screening of all patients before their appointment
  • All persons need to bring a mask along to the clinic
  • Patients who are at risk will be asked to not come into the clinic and to seek an alternative arrangement
  • Travel between clinics for staff members limited to necessity
  • Staff to stay home if they create a risk to other staff and patients
  • Staff are allowed to work from home when there is minimal impact to our services
  • Staff are required to adhered to strict cleaning and hygiene schedule plus strict social distancing rules
  • All our clinic consumables are disposable and continue to be change between each patient
  • Scheduled cleaning of waiting area 3 times per day or more frequently as required
  • Cleaning between patients at reception including high risk surfaces such as clip boards, EFTPOS, counter and establish a ‘clean’ pen container
  • Clinic areas cleaned down between patients
  • Cashless transactions
  • We are moving to establish E forms to reduce the need to use paper and pens
  • Waiting rooms have been modified to allow a safe distance between visitors

Once again, we apologise for any inconvenience this may cause and we thank you in advance for your assistance during this time. If you have any questions or concerns, please contact our customer service team on 1300 557 226 or info@sufw.com.au.


Important Information Monday 12 October: Our Bella Vista clinic has today re-opened after a deep clean.

Our Liverpool clinic will be reopening on Wednesday 14 October after a deep clean.

Any patients affected by these closures have been already contacted.

We would like to thank all of our patients for adhering to our safety measures, it is very important that we continue to work together to keep you and our team safe.

Should you have any questions or concerns, please contact our customer service team on info@sufw.com.au.


IMPORTANT UPDATE 7th October 2020: We have today closed our Bella Vista and Liverpool clinics due to two confirmed cases of COVID-19 from people who have attended these clinics. These clinics are currently undergoing a deep clean.

We are working with NSW Health to facilitate contact tracing.

Sydney Ultrasound for Women will be in touch as soon as possible with any patients who have been at these clinics during the relevant period.

Please be reassured that NSW Health has advised that the risk of transmitting COVID-19 at the clinic was low, as patients were wearing masks and clinical staff were wearing full personal protective equipment (PPE).

Any patients that are scheduled for an appointment at these clinics in the coming days will be contacted to discuss arrangements for their appointment. All of our clinics have health and safety precautions in place to reduce the spread of COVID-19 and keep you safe.

We would like to take this opportunity to thank you for your cooperation with our safety measures. In the interest of public and community safety, it is vital that we all remain vigilant during this time.

As always, if you feel unwell, please get tested and isolate accordingly.

We will keep you informed as to when the clinics will re-open.

For more information, please visit: https://www.nsw.gov.au/covid-19/latest-news-and-updates

If you have any questions, please email us on info@sufw.com.au.


IMPORTANT UPDATE 28th July 2020: NSW Health is in a state of amber alert and Sydney Ultrasound for Women will be following new directions to comply with the changes.

  • The wearing of a facemask is now a ‘must’ when being treated or assessed.
  • If you have recently been to the state of Victoria, or to any other hotspots within Australia, or overseas you are required to self-isolate for 14 days before coming to any of the clinics.

To minimise the risk of transmitting COVID-19 (Coronavirus) between patients and our team, we ask that if you are feeling unwell, have a fever or flu like symptoms, have travelled overseas or to the state of Victoria, or to any other hotspots within Australia, or have had close contact with a known COVID-19 case within the last 14 days, please contact us on 1300 557 226 and do not come to the clinic for your appointment.

If you are OK to attend your appointment, we ask you to be aware of the current rules in place at Sydney Ultrasound for Woman:

  • Upon entry to the clinic, please use the hand sanitizer that will be present when you check in.
  • All patients and visitors are required to wear a facemask if they are required to enter the medical area. If you are unable to source your own, facemasks are available at reception for $2 each.
  • Both you and your support person will need to be screened (this will include temperature taken on arrival).
  • Apologies for the inconvenience but no children are allowed in the clinic at this time. If you bring children to your appointment, you will be asked to rebook.
  • We can only allow 1 support person at your appointment (strictly one patient and only one support person).
  • If there are more than 2 people at the appointment, we apologise but the extra people will be asked to remain outside.
  • You and your support person must respect the social distancing rules while in the waiting room and whilst in the scan room (this means stay 1.5m away from any staff).

We apologise for any inconvenience this may cause and we thank you kindly for helping us minimise the risk of transmitting COVID-19 (Coronavirus).

All of our safety measures are in line with current government regulations and are designed to keep you and our team as safe as possible.

Please call us if you have any concerns 1300 557 226.

Please also be aware of the extra preventative measures that Sydney Ultrasound for Women are taking during this time to minimise the risk of transmission:

  • Screening of all patients before their appointment.
  • All persons must wear a mask in the treatment/assessment areas of the clinic.
  • Patients who are at risk will be asked to not come into the clinic and to seek an alternative arrangement.
  • Travel between clinics for staff members limited to necessity.
  • Staff to stay home if they create a risk to other staff and patients.
  • Staff to be allowed to work from home when there is minimal impact to our services.
  • All our clinic consumables are disposable and already change between each patient.
  • Increased frequency of cleaning high risk surfaces, such as handrails and EFTPOS machines.
  • Waiting rooms have been modified to allow a safe distance between visitors.

We apologise for any inconvenience this may cause and we thank you in advance for your assistance during this time. If you have any questions or concerns, please contact our customer service team on 1300 557 226 or info@sufw.com.au.